Quiet Quitting: What You Need to Know

What started as a trend on social media is now going global. A TikTok video on "quiet quitting" was posted in July and went viral. Many TikTok users shared their own experiences in response, with #quietquitting gaining 8.2 million views in the past week.

The term “quiet quitting” does not mean employees are leaving their jobs per se, but instead setting clear boundaries around work. For example, they close their laptops at 5 p.m. and perform only assigned tasks -- basically doing the bare minimum. They are also declining to do work they are not being paid for, explaining that companies are profiting from their overtime.

Many experts believe that “quiet quitters” are a response to “hustle culture” and burnout.

Workplace culture has experienced many changes during the COVID-19 pandemic. Employees became burned out, feeling that the lines between work and home life were becoming too blurred, ultimately leaving them feeling over-exhausted and under-appreciated.  

However, not all employers agree that "quiet quitting" is the appropriate response to an unhappy workplace. Many say it’s better to voice concerns and create sustainable solutions. According to Ariana Huffington, CEO, and founder of Thrive Global,

“Ignoring issues like pay disparity or lack of advancement opportunities [or other issues] – ameliorates the possibility of improving them." (Fortune Magazine)

So, what can you do as an employer to ensure your staff is happy and mentally engaged?

• Communicate – have consistent staff meetings where you openly discuss issues or concerns.

• Create an open-door policy – sometimes, people just need to talk. Listen and work with them to create solutions.

• Create an incentive plan – this will provide a clear plan of action while managing expectations and accountability.

• Consider compensating employees who are going above and beyond. It can be anything from a cash bonus to a gift card!

• Encourage employees to ask about advancement opportunities and other employee benefits, especially during onboarding.

As the lines between work and home life intersect more than ever, there's a significant focus on balance. Creating a workplace where expectations are clear, and employees feel valued caters to a positive environment. Finding joy at work is a winning strategy for everyone!